All good business relationships are built on trust. This holds true for partnerships, teams, and outsourced services. Janitorial services play an important role in maintaining a company’s atmosphere and reputation. They also serve to ensure the health and safety of all staff members. Like any other important relationship, a business and janitorial provider must fully trust one another for both parties to truly thrive.
Businesses must choose their service carefully, then, as cleaning involves a great deal of autonomy, responsibility, access, and potential exposure to sensitive information. How does a business know that it can trust a given janitorial service to get the job done, do it well, and protect its internal operations?
Look for Accreditation and Membership
When a business is looking for trustworthy, quality janitorial services, it should begin by checking for any credentials. For instance, is the company a member of the Better Business Bureau, or Building Service Contractors Association International (BSCAI)? Has it won any awards or honorable mentions from the community? The more connected and recognized the organization, the more trustworthy it is, as it means the company is beholden to external standards and worthy of broader membership.
How Does the Service Operate?
The more transparent a cleaning service, the better. It should be upfront about its history, methodology, materials, and mission. If a service is willing to share all of this information openly, the business hiring them will know what to look for and notice if anything is under par.
This transparency isn’t just about accountability, however. It also lets the business know about the safety measures taken by the janitorial company. Safety is, of course, another key component to trust and security. If an office cleaning service is using harmful products, outdated vacuum cleaners, or neglecting certain areas of the building, the workplace will suffer. A business should see if their prospective cleaning service uses green cleaning materials, or that it’s a member of the U.S. Green Building Council (USGBC), indicating the use of safe, non-toxic, environmentally-friendly materials.
Hone in on Hiring Practices
Just as a business takes its time screening for the best possible janitorial service, a cleaning service should also carefully choose its people. After all, if said service can’t trust its own people, how could a business trust that service? The most trustworthy janitorial services are those who hire the best people, train them thoroughly, and encourage continued growth and development. These are the people a business wants to have when looking to outsource building cleaning services.
A business should only hire an outsourced team it can trust. Looking for a company’s credentials, learning about its operations, and digging into its hiring practices are all necessary steps for finding such a service. Even for a simple task like cleaning the office once a week, this trust is vitally important.
The Budd Group is a family-owned company with over 50 years of experience working closely with business leaders and community members. As members of the BSCAI and USGBC, we provide the best janitorial services by the best people to ensure the safety and appeal of your business. To learn more about us, give us a call today at 800-221-8158!