- Establishment of clearly defined work parameters
- Continual proactive communication
- Key performance indicators
- Thorough training of our personnel & constant supervision
- Work order reports & feedback mechanisms for our clients
- Using technology efficiently to manage performance, inspections & feedback
- Regular review meetings focused on performance improvement
In addition, our management team performs regular quality audits and on-site visits to ensure the highest level of service is always being performed at your facility.
The Budd Group has been awarded CIMS Certification with Honors as well as CIMS Green Building Certification with Honors by ISSA. The Cleaning Industry Management Standard (CIMS) is designed to assist organizations in establishing a management system that ensures quality, efficiency and overall customer satisfaction.