The Importance of Professionalism of Our Maintenance Technicians

Posted in Janitorial Services

Budd Group maintenance technician with an extension cord
If your property and assets are not properly maintained, it’s only a matter of time until something goes wrong. Even a minor issue can snowball into a major catastrophe that costs your business significant time, money, and resources to resolve. Hiring a maintenance team is a no-brainer for your bottom line, then. However, you don’t want to hire just any maintenance contractor -- you want to work with hard-working professionals that put the customer first. When you partner with The Budd Group, you can rest assured that our maintenance technicians (and all of our staff, for that matter) conduct themselves and perform their work with the utmost professionalism.

Qualities of a Professional Maintenance Technician

Knowledge and Experience Where it Counts

What does it mean to be professional? If nothing else, it means that the person doing the job knows what they’re doing. Whether hiring for janitorial maintenance, general maintenance & repair, plumbing, and so on, The Budd Group hires only the best people for the job and provides rigorous training and on-the-job experience to ensure that every technician can handle their duties properly.

We Do What We Say

Professionalism is about more than just knowledge and experience; t’s also about integrity. As such, our maintenance technicians follow our founder Richard Budd’s “make it right guarantee,” which simply states, “Do what you say you’re going to do.” So, if we’re hired for specific office cleaning duties, for instance, we’ll perform them to the highest standards. Moreover, we’ll be honest and transparent in our work, so if something goes wrong or a mistake was made, our clients will know about it directly from our team. Then, we’ll make it right.

No Cutting Corners

Speaking of integrity, professionalism also means taking no shortcuts. While we certainly aim to work smarter, we don’t cut corners in any of our doings -- the job must get done properly and efficiently. Trash and debris removal, for instance, requires proper sorting, careful hauling, and frequent changeovers. Whereas other maintenance providers might skip a trip, leave a mess, and/or not bother separating out recyclables, our maintenance technicians do the job right every time and even go above and beyond whenever possible.

Peace of Mind for Our Clients

When you outsource your maintenance staff, you’re essentially welcoming strangers into your business. As such, you want to quickly establish boundaries and trust with this team. The Budd Group’s professional building cleaners respect the spaces of each of our clients and make sure we only go where we’re authorized to go. We also prioritize security and safety so our people and yours remain safe and sound at all times. This continual level of professionalism has allowed our organization to cultivate strong relationships with our clients. In regards to building maintenance, landscaping, janitorial services, and so on, professionalism matters, and that’s exactly what The Budd Group provides to its customers. Just as our teams don’t cut corners on the job, you shouldn’t cut corners when it comes to hiring facility support staff. To learn more about all that The Budd Group can do for your business, call us today at 800-221-8158, or send us an email at Solutions@BuddGroup.com!
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