This video compiles all of our office maintenance safety videos. A compilation of safety in cleaning focusing on best practices, PPE, etc.
This video compiles all of our office maintenance safety videos. A compilation of safety in cleaning focusing on best practices, PPE, etc.
Austin: Hello Budd Group team. This safety training topics going to be a little bit different. This month we’re going to be talking about the essential job functions that our folks are doing day in and day out and how to perform them well, efficiently and how to do them safely. So for the first one I have our subject matter expert here Tan who is going to show us how to safely and effectively clean a toilet stall. So Tan first question for you.What do we need to get this job done?
Tan: Well first you will need to have your safety goggles on which I have on. You will need to have gloves so you want to have on all of your PPE.
Austin: That’s right PPE, good first step. All right, what’s next?
Tan: Next you want to have your toilet brush which I have here.
Tan: The second step will be your disinfectant.
Austin: Okay. So can we use anything or does it have to be a disinfectant?
Tan: It has to be a disinfectant that is in your STS book.
Austin: Okay, very good. And if I’m not wrong I think it’s important, we use a couple of different types of disinfectants here, so it’s really important to know which disinfectant you’re using and to make sure that you know what the dwell time is otherwise you may not be killing things that you’re supposed to be killing if you don’t leave it on there long enough.
Austin: Very good. All right. Anything else?
Tan: Next you will need your red cloth which we use for rest rooms.
Austin: A red one. Does the color matter?
Tan: Yes the color matters. Here at the Budd Group we have five different types of cleaning cloths and using the right ones is super important. The red cloth is for sanitary appliances like toilets, urinals, in bathroom stalls. The yellow cloth is for general cleaning like sinks, hand dryers, and countertops. The green cloth is for cleaning, and food prep areas and break rooms. The blue cloth is for glass surfaces like mirrors and windows. And we also use a smooth light blue cloth for polishing. If we don’t keep these cloths separate and use them correctly we could be spreading bathroom germs all over the place, even a surface someone could be eating on.
Austin: All right so we’ve got the tools we need, we know what we need to do the job, so I guess it’s time to get into it.
Austin: But I’ve got to be honest now that we’ve actually made it to the stall it really does not look that dirty. Are you sure we need to waste our time cleaning it?
Tan: Yes, cut the light and I will show you why.
Austin: All right.
Tan: As you can see we have a lot more work to be done.
Austin: Yeah, it looks like the bowl is clean but the area around the toilet is still quite dirty.
Tan: It still needs to be sanitized yes.
Austin: All right. So, if we still need to clean it I guess the next thing is why don’t you show me how to do it? Walk us through it. What do we need to do?
Tan: Okay. First thing you need to do is have your disinfectant cleaner which would be your Virex.
Austin: All right.
Tan: In order for this to disinfect any bathroom areas you’re going to have to spray the complete toilet, urinals, handles, and everything and you need it to be on dwell time for 10 minutes.
Austin: Okay, 10 minutes. So it’s got to be on there for 10 minutes in order to kill all the germs that it’s supposed to kill?
Tan: Yes that’s correct.
Austin: All right, and I noticed when you did it you really soaked it. So I guess it’s important to make sure that that thing is visibly wet when you’re spraying it down.
Tan: Yes, it’s correct. Because if you don’t have all your services and your high context services sanitized it will not work and it will not disinfect the area so your bathroom will not be clean if you do not have the dwell time.
Austin: All right. I guess let’s spray down some other areas and wait on that for 10 minutes.
Tan: All right. Here we go we’re going to spray down your walls. You can do your toilet, holders, your handles, your stove, you can spray down your spa doors. All these areas that I’m screened are high contact areas we need that everyone touches all of these areas. So you want to make sure you get everything in order to properly disinfect and clean your restroom.
Austin: All right, let’s wait. All right so we’ve waited our 10 minutes what’s next?
Tan: What’s next is you would come over to your toilet bowl with your toilet brush and you want to make sure you’re going around in circles. You want to hit all the areas. You want to clean the toilet on the inside first. With your toilet bowl you do not want to take your toilet bowl brush on the outside of your toilet because it will spread germs. So after you put your toilet bowl brush up you would get your red cloth and then I would wipe down all the areas from top to bottom all the way to the sides that I spray sprayed down with the Virex cleaner. And you get your handles around the sides, the front and the back. Make sure your area’s done. Wipe down all of your other areas to make sure that you clean your complete toilet.
Austin: All right, so you have wiped down the toilet and the area around it so is that it are we done?
Tan: No, we’re not done yet. We need to clean all the other high contact areas in the bathroom. We need to disinfect them as well with the Virex.
Austin: All right. What some of those?
Tan: Some of the surfaces that we do want to make sure we disinfect are the toilet seat, under the toilet bowl, the flush valve, the sanitary box, the stall handle, the stalls around the toilet, the faucet handle, the door handle, and any other places someone might touch after using the restroom.
Austin: Well Tan it’s clear that you’re a pro so thank you so much for taking the time to do this.
Tan: You’re very welcome.
Austin: So Budd Group team we have a nice 10 step document that’s going to show you exactly how to do everything that Tan talked about in 10 steps and make sure that you’re cleaning the bathroom safely and effectively. And if you need that sheet you should be able to get ahold of it from your managers. All right, onto the next task,
Speaker 3: Bathroom cleaning safety tips. First, make sure you have your appropriate PPE including gloves and safety goggles. Next, gather all of your materials including your toilet brush, a disinfectant and the red colored cleaning microfiber cloth. Then spray all of the high contact areas with the disinfectant spray. Be sure to leave a dwell time of at least 10 minutes. After the disinfectant has soaked use the toilet brush to clean in the bowl. Make sure you don’t use the brush outside of the toilet. And then use the red cloth to wipe down the rest of the high contact areas that were sprayed. If you have questions refer to the 10 step cleaning manual that your manager has.
Austin: All right Budd Group team I am here with my good friend John our subject matter expert on the next task that we’re here to talk to you about today and that is pulling trash. Pulling trash is one of the simplest things that we do but also one of the things that causes the most injuries at the Budd Group. So John’s going to talk us through how to do that safe. So, it looks like we’ve got a trashcan right here so we’re going to pull it out. And John if you could walk us through what’s the first thing we’re going to do when we get ready to pull some trash?
John: Well, the first thing we do when we’re pulling trash we put our gloves on so we don’t get anything on our hands.
Austin: That’s right you never know what might end up being in there.
John: Maybe some gum or anything that may cause us to hurt ourselves.
Austin: That’s right.
John: You don’t want it to happen.
Austin: Good deal. So what next?
John: So the next thing we do in pulling trash I take the trash can out.
Austin: So let me ask you this one doesn’t look like there’s too much in there which is a good thing but if it were piled up way high or it were up somewhere near the top could we just use our hands and shove it down in there?
John: No we don’t use our hands to shove it down in there because it may be an object down in there that may puncture our hands. So we just take the trash, if it were full we just take the trash and we tie the bag. We tie the bag first so we don’t spill any trash out. We tie the bag. We pull safely with our knees and then we turn and place the trash in the trash barrel.
Austin: That’s awesome. John just did a great job demonstrating the proper way to pull this out. A lot of times what a lot of folks will do especially at the end of the shift when they’re getting tired is they’ll reach in bending at their hips and yank it out and as you all know sometimes that bag can get stuck in there and we start pulling with our lower back it can cause us to pull out our lower back. And the next thing that you notice he did is once he picked it up using his legs instead of twisting and dropping it somewhere he spun his body to face the trashcan and dropped it in.
This is extremely important when we’re talking about being around a dumpster. So a lot of times we’ll lift that up out of the barrel and we got the dumpster behind us and we’ll do a twisting motion to throw or to get rid of it and that twisting motion puts a lot of strain on our lower back. So we want to lift with our legs, turn to face where we’re going to get rid of it and then drop it off. All right, so we’ve got the trash out, we’ve got it in the brute barrel what’s next?
John: The next thing we do, we take our trash bag, tear our trash bag, we open our trash bag, make sure it’s fully open, put our trash bag in. And what I like to do is make sure it’s secure on both sides and I tie it and make sure it’s tight around the rims so the trash doesn’t seep out in the trash.
Austin: That’s right keeping those edges tight is going to keep that liquid or anything else from pulling the trash bag down into the trashcan.
John: And I like to be a little neat about it so I tuck it in.
Austin: That’s right. Just like you would your bed at home that’s right. All right. So then we’re going to load this thing back up. Very good. And we would proceed to do that around the rest of the building. So, what happens now if we’re putting all of our trash can bags in here, what happens now when this thing gets kind of full?
John: Well, when it gets kind of full make sure you take the bag, you want to make sure you tie it, always tied the bag because you don’t want any liquids to seep out.
Austin: Very good.
John: And you take the trash barrel to the trash …
Austin: Yeah so you’ve got the tilt cart there and we’re going to offload it in a tilt cart. Very good. So if you’ll notice one of the things that John said was when it gets kind of full. So this is really important again when we get working too fast, too hard, sometimes we let that thing get too full and get too heavy. So it’s important that when this brute barrel gets about two thirds of the way full we want to make sure we go ahead and tie that off and get it moved into the trashcan. In some of our accounts we have tilt carts to put it in and at other accounts we’re going to be rolling the brute can straight to the dumpster. All right. Well John, I appreciate all those tips and tricks and hopefully we’ll see you again soon.
John: Yes, you will. Thank you.
Speaker 3: Trash removal safety tips. Always wear gloves when you’re pulling trash. If the trash can is full don’t push down on it this way we avoid touching anything dangerous. Then tie the bag before you remove it from the container. Lift the bag using your legs and your arms this way we avoid straining your back. When you’re placing the bag into a larger trashcan turn your body with the trash so you are facing the new container before you drop it. Do not twist your back. Then repeat these steps with the body positions when you’re moving the trash to any larger containers. Place a new trash bag in the empty containers and tie the loose ends so that the bag is tight to the rim of the container.
Austin: All right Budd Group team. We are here in this J closet to talk about something that our folks have to do every day and that’s mixing chemicals. So we’re here with our account supervisor Cassandra to talk about how we can do this safely. Make sure that when we mix the chemicals we are doing it efficiently, effectively and safely so that when we take that chemical out we can get the job done the way that we need to. So, what are the first thing we need to know before we get mixing any chemicals?
Cassandra: You always have your PPE on, your protective equipment, your goggles, your gloves, so no spillage on your hands or in your eyes.
Austin: That’s right definitely want to keep it out of our eyes that’s super, super important so I’m glad you mentioned that. And you just never know sometimes it can splash back up or we may spill it so that’s very good. So I noticed this bottle has a label on it. So what do we need to know about bottles and labels?
Cassandra: We need to always make sure that your labels match the chemicals that you’re putting into your bottles. Very good.
Austin: Very good. So anytime we’re pouring a chemical out of something and into something else we want to make sure that the bottle that we are pouring out of it has a label and that that label matches the bottle that we are pouring it into.
Austin: So this method that we have here is what we have at some of our accounts and it is called the RTD method or Ready To Dispense. And if you’ll notice this is actually a different type of label that is on this bottle because this is not what Cassandra typically uses at this account it’s just for demonstration purposes. So, she’s just going to walk us through how you would do this without actually dispensing the chemical.
Cassandra: So you would always make sure that your water was turned on and open up your bottle away from your face, always thinking about the safety. Place it in and then you would just dispense.
Austin: Just like that very good. As simple as that. And then so, once you dispensed it what do we need to do?
Cassandra: Once you turn your water off to make sure that you’re disconnecting it.
Austin: Just like that. Very good. So this is really important Budd Group team if we leave that water on it’s going to allow that water to build up right here at the bottle and it could cause the gasket or something to break and the next thing you know we have water all over this. So super important to turn the water off and disconnect that RTB dispenser. Okay, very good. So at this account we actually use the J fill. So Cassandra, how would you use this chemical mixing?
Cassandra: I would turn it on first and make sure everything’s on, take the top off the bottle, make sure that I select the proper selection which is crew for the chemical that we’re about to dispense, clear the line. Once it’s clear place the bottle into the nozzle, push and fill.
Austin: Very good. Man what a cool piece of equipment it sure it does make it easy. And then I always recommend go ahead and clear the line when you’re done as well just in case somebody gets in here and forgets to clear before they use it. All you’re doing when you’re clearing it out is making sure that if you’re swapping from one chemical to another that you’re not mixing them in the container that you’re using.
Austin: Very good. And then we should turn the water off.
Cassandra: Always turn the water off.
Austin: That’s right. So the last method which we use a lot when we’re working with floor and floor care is having to just mix the chemicals by hand. So if we were mixing the chemicals by hand say in a mop bucket what were some of the things we need to know about that?
Cassandra: Always put the water in first and make sure that you have the proper ratio for the water to the chemical.
Austin: Okay, very good. So always important to get that water in there first that’s going to keep the chemical from hitting that hard plastic and splashing back up into our eyes. Again, very important to make sure we have the right PPE on. And like Cassandra said we want to make sure that we know the ratio before we start pouring that in there to make sure we’re mixing and diluting that chemical at the right rate. Very good. These are all great things to know. And the last thing I would say is anytime we’re mixing chemicals we need to be sure that we know where our SDS or our Safety Data Sheets are located for the account. And the reason this is important is sometimes accidents happen and if you were to get a chemical in your eye or somewhere where it was starting to cause irritation we’d want to make sure we can go to that SDS sheet and see all the chemical properties that we needed and go ahead and report that in the proper ways. So, thanks for having me and I look forward to seeing you soon.
Cassandra: And thank you.
Cassandra: All right.
Speaker 3: Safety tips for mixing chemicals. First, always wear the appropriate PPE including gloves and safety goggles. Before you fill up an empty chemical bottle read the label. The dispensing container should have the matching label of the bottle. If you’re using an RTD or Ready To Dispense first connect the tubing and then turn on the water. Fill the bottle as needed and then turn the water off and disconnect the RTD. If you’re using a J‑Fill first select your chemical and then clear the line before and after you fill the bottle. If you’re filling by hand first put your water in for a proper ratio of chemical to water. Refer to the SDS if you have any questions, or spills or accidents.
Austin: All right Budd Group team we’re here to check in on our next task that you guys are doing on a daily basis which is vacuuming, specifically vacuuming with a backpack vacuum. So, we are here with our subject matter expert Alex who’s going to help us talk through how to make sure we’re doing it safely when we’re using the backpack vacuum. So Alex, before we’re going to get going with the vacuum what do we need to do before we get started?
Alex: Well, first we have to check for fraying.
Austin: So we’re checking the cord to make sure there’s no frays all the way through it. Good. What else do we need to check?
Alex: The plug.
Austin: Okay yes so we have to make sure it has all three prongs, the ground prong, which often gets broken off. Now, Budd Group team if you find one that has a broken ground prong don’t use it contact your manager and let them know that it’s been broken and we can either get it fixed or get that cord replaced. All right. So we’ve checked the cord. What do we need to check on the vacuum before we get going?
Alex: Checking the clean of the vacuum.
Austin: So we’re checking to make sure the bag is clean very good. And a good rule of thumb is if that thing is more two thirds of the way full we need to go ahead and empty it out before we get using in it because the more weight that builds up there the harder it is to carry and the less suction that you’re getting. And we also need to check the filter. All right. So we’ve checked the cord and we’ve checked the vacuum so I think we’re ready to get into it. So this is maybe the most important piece. Alex is going to show us how to put the vacuum on and wear it correctly.
Alex: All right.
Tan: So you’ll notice as he’s putting it on he’s already got the straps adjusted for his use and it’s got the vacuum up nice and high on his back. We want to avoid these straps getting saggy and getting low on your back because it’s going to put stress on your lower back. So keeping it up high allows you to keep good posture. And the next important thing is to make sure we use both of the straps that are on the backend, the one that goes around the waist and then the one that goes up around the chest. And these are so important because they evenly distribute the weight of the backpack.
So oftentimes as I’m traveling around I’ll see people who have the backpack and it’s sagging down on their lower back and they don’t have either one of these straps. And what’s happening is it’s pulling your body in the wrong direction and putting a lot of stress on our lower back that we don’t need and it really makes the backpack feel a lot heavier than it truly is so really important. Keep it up high, keep these straps nice and tight and then make sure we strap it in both places.
And then the last thing we want to talk about is if you’ll notice this cord is extremely long that we are using and that’s because you have a lot of ground to cover. So, with that in mind make sure, and I’m sure Alex would affirm this, that once we get that thing plugged in we’re conscious of where we’re cleaning. We don’t want to be plugged in, in this room, this office for instance, and then walk across the hall and clean the next office. We want to make sure we move the plug to the next office just in case any of our other teammates or someone else in this building would happen to walk by we wouldn’t want them to trip over that cord or we wouldn’t want ourselves to trip over it. So Alex, thanks for your help. We appreciate it and we’ll let you get back to work.
Alex: Thank you.
Speaker 3: Vacuum safety tips. First, check the court to make sure there are no frays and that the ground prongs are intact then check your vacuum filter. If the bag is at least two thirds full you should change it before you start vacuuming. If you’re using a backpack vacuum make sure you wear it high on your back. Attach both the waist and the chest straps and make sure they’re tight. Then observe the length of the cord. Re plug when necessary to avoid tripping.
Austin: All right Budd Group team on to the next floor care task that we are doing on a daily basis and that’s mopping. So we are here with our subject matter expert Angelica and she is going to show us how to mop safely. So if we are mopping, we’re going to mop this area what’s the first thing we want to do to make sure we have the equipment we want to have before we get going?
Angelica: Well, you always want to make sure that you have your slip resistant shoes on and …
Austin: That’s right and if you don’t have some, luckily she has some of her own and those are great those have been approved by her supervisor, if you don’t have those you can use the one that the Budd Group offers which are covers that can go over your normal shoes and your manager should make sure that these are in your J closets for you. What else would we need?
Angelica: We need our wet floor signs.
Austin: That’s right. We’ve got to have a wet floor sign, maybe more than one depending on the area we’re doing. We’ve got to make sure we keep our customers aware that we have a wet floor as well as our other teammates to make sure nobody’s slipping and falling. So we’ve got the equipment, what next? If we were going to mop this room what will be important for us to know?
Angelica: Well, we would start from the back of the room and map our way out of the room.
Austin: So starting in the back.
Austin: You can go ahead and start for us and show us and that will be great. So notice she’s going to ring the mop out really well and then start in that back left corner and work her way out of the room. Very good. And in doing this, this keeps her from ever having to walk back over the wet surface. And one other thing that you’ll notice that she’s doing really well is instead of using a twisting motion you can see that she’s using a rocking motion to pull the mob back and forth. Just like when we’re lifting boxes or pulling trash we want to avoid twisting when we can because that’s an easy way to pull out our back. We want to make sure we’re using our legs instead of our back. All right, very good. So we’ve got this thing mopped up. So my next question for you is when we finish this room and we’re all done what are we going to do with this dirty mop and this bucket?
Angelica: We’re going to pour the content out and we’re going to ring our mop out and then we’re going to rinse the map out and rinse the container out.
Austin: So make sure we rinse them out. A lot of times when I go into some of our J closets somebody hasn’t rinsed out the mop and it’s just sitting there and the mop bucket and that’s what sometimes makes our closets have not such a great smell so I’m glad you said that. Very important to rinse out the bucket and rinse out the mop thoroughly and then we can hang it up so that it can dry out, air out and we can turn the mop bucket upside down to rinse out and dry out really well as well. Well thank you so much for showing us how to do it safely and I hope to see you again soon.
Angelica: Okay, all right. Thank you.
Speaker 3: Mopping safety tips. First, wear slip resistant shoes if you don’t have any make sure you use a shoe cover. Ask your manager where these are if you can’t find them. Then place wet floor signs around area. Place your mop in the bucket with the appropriate chemical, wring it out, and then start mopping at the back of the room this way you avoid walking in the wet areas. While mopping use a rocking motion instead of a twisting motion this will help your back. When you’re finished wring out the mop, empty the bucket and then rinse the bucket with water.
Stephanie: Hey Austin, how are you?
Austin: I am doing so well and I’m so glad I caught you right in the middle of doing what we want to talk to our Budd Group teammates about. So Budd Group team we have dropped in on Stephanie here, our subject matter expert, to tell you a little bit about high dusting which is something you guys are doing every single day. So we want to talk with Stephanie about how to make sure we’re doing it safely. So Stephanie, before you get set up and you get going high dusting what are some of the things that you need to make sure you’re wearing, the PPE that you need to have on?
Stephanie: I need to make sure I’m wearing my gloves and my googles.
Austin: That’s exactly right. The goggles are extremely important. We see this a lot at the Budd Group, sometimes people forget to wear their goggles and they get to high dusting and they knock something off that ends up getting in their eyes and that’s not something that we want. So goggles are super important glad to see that you have those on.
Stephanie: Thank you.
Austin: I also see that if you’ve got some fancy equipment here. So this is another really important piece for us to have when we’re doing this type of work. We have different variations of this but basically we want to have some type of duster that we can put on the end of an extension wand. And the reason is this allows Stephanie to reach up high so that she doesn’t have to climb up on a ladder and that is so important. We don’t want to use a ladder if we don’t have to. So we’ve got our PPE, we’ve got our equipment, what are some of the places that we might be going to do this type of dusting?
Stephanie: Some of the places that we need to dust regularly are ceiling vents, ceiling corners, door trim and molding, the top of bathroom stalls and rails, and any other high places that might collect dust.
Austin: Well Stephanie, thank you for taking the time to do this, we really appreciate it and you taken the time to show our folks how to make sure we’re high dusting safely, talking about some of the places we should be doing it and how to do it safely. The last thing we want to make sure we mention is if you need to dust somewhere that you cannot reach with an extension pole and need to use a ladder please make sure you let your manager know and that you have been approved to use that ladder in that situation. We don’t want to be using ladders if we don’t have to. So thanks for your help and I hope to see you soon.
Stephanie: Thank you.
Speaker 3: High dusting safety tips. First, make sure you’re wearing your appropriate PPE, gloves and safety goggles. When high dusting use an extension this way we can avoid using ladders. Remember to clean high places that commonly collect dust like ceiling vents, coroners, door trims, bathroom stalls, and railings. If you absolutely must use a ladder talk to your manager first and get approval.
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