Maintenance Quality Assurance

Maintenance Quality Assurance

The Budd Group’s quality assurance program offers a customized set of processes that are implemented and measured daily. This is critical for successful preventative maintenance programs and to manage replacement costs on facilities and equipment. Our focus on quality and accountability allows us to meet your needs and expectations in the most efficient, cost-effective way possible. The following are the core elements of our quality assurance program.

  • Establishment of clearly defined work parameters
  • Continual proactive communication
  • Key performance indicators
  • Thorough training of our personnel & constant supervision
  • Work order reports & feedback mechanisms for our clients
  • Using technology efficiently to manage performance, inspections & feedback
  • Regular review meetings focused on performance improvement

In addition, our management team performs regular quality audits and personal site visits to ensure the highest level of service is executed at your facility.

CIMS Certification:

CIMS Certified

The Budd Group has been awarded CIMS Certification with Honors as well as CIMS Green Building Certification with Honors by ISSA. The Cleaning Industry Management Standard (CIMS) is designed to assist organizations in establishing a management system that ensures quality, efficiency and overall customer satisfaction.