Maintenance Quality Assurance

The Budd Group’s quality assurance program offers a customized set of processes that are implemented and measured daily. This is critical for successful preventative maintenance programs and to manage replacement costs on facilities and equipment. Our focus on quality and accountability allows us to meet your needs and expectations in the most efficient, cost-effective way possible. The following are the core elements of our quality assurance program.

  • Establishment of clearly defined work parameters
  • Continual proactive communication
  • Key performance indicators
  • Thorough training of our personnel & constant supervision
  • Work order reports & feedback mechanisms for our customers
  • Using technology efficiently to manage performance, inspections & feedback
  • Regular review meetings focused on performance improvement

In addition, our management team performs regular quality audits and personal site visits to ensure the highest level of service is executed at your facility.

 

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With more than 4,000 dedicated employees, The Budd Group is one of the leading facility service companies in the country, delivering high-quality janitorial, maintenance, landscaping and facility support solutions to customers throughout the Southeast.

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With a long-standing tradition of hard work, integrity and excellent customer service, our private, family-owned company has enhanced the beauty, efficiency and cleanliness of facilities and institutions for over 50 years.

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